Frequently Asked Questions
Q: Why do I get a -25011 error when I try to register MacGourmet?
A: Are you trying to do this as a user that doesn’t have Admin privileges? You might need to complete the activation as an admin user. If you do that, you should be all set.
If you still have an issue, check the permissions of the following:
Library/Application Support/MindVision/
or
~/Library/Application Support/MindVision/ (i.e., in the user’s path rather than the system Library folder)
The engine will attempt to write the Activation Key in the system level path, and if there are insufficient permissions it will try to write to the user level instead. If it can’t write to the user level path (or if it tries to write to either of the activation files and fails because the file is corrupt), the -25011 error will occur.
Use Get Info to check the permissions on the both paths, starting with the system level one first and change the permissions to allow “Read & Write” for your user and group in each of those folders and/or for the PUB file if it’s there, as needed.
If the folders are already “Read & Write” and group throughout the system level or user level path, you might try dragging the existing PUB file to the trash and emptying the trash. It’ll be recreated the next time you goes to activate (provided you have sufficient permissions), and that should solve the problem if the file has become damaged or corrupt.
